Guest Services Agent (5-day work)

Courtyard by Marriott Hong Kong

Live Fully at Marriott International – #1 Leader in Hospitality

At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.

Courtyard by Marriott Hong Kong, located at 167 Connaught Road West, Hong Kong is hiring a Guest Services Agent (5-day work).

Responsibilities include:

  • Provide check-in/check-out services (cross-training at Front Desk before Executive Lounge is re-opened)

  • Provide the highest standard of personalized service to all room guests and Executive Lounge guests

  • Provide Food & Beverage services in the Executive Lounge

  • Anticipate and address guests' service needs, and respond to any questions from guests

  • Build relationship with guests to delight and gain loyalty

  • Other duties as assigned by Supervisor

Requirements include:

  • Good spoken, written and reading ability in English, Cantonese and Mandarin
  • Proactive, with strong communication and problem-solving skills
  • Degree or diploma holder of Hospitality or related studies
  • Previous hotel related working experience is preferable
  • Candidates with more experience will be considered as Senior Guest Services Agent
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
  • 物業管理 · 保安服務 - 客戶服務員、禮賓服務
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
工作地點
  • 西營盤
僱用形式
  • 全職
  • 長期
教育程度
  • 副學士或高級文憑
待遇
  • 五天工作週
  • 恩恤假
  • 牙科計劃
  • 彈性花紅
  • 教育津貼
  • 員工免費膳食
  • 保險計劃
  • 婚假
  • 醫療計劃
  • 交通津貼

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