Senior / Guest Service Agent

CORDIS, HONG KONG (formerly Langham Place, Mongkok, Hong Kong)

We are seeking a person who can provide heart-felt service and memorable experience to our guests and colleagues.

 

Are you devoted to?

  • Assist in a busy Front Office operations in a successful 5-star hotel
  • Deliver customer service based on hotel standard and procedures
  • Conduct up-selling and cross-selling to maximize hotel revenue
  • Manage overnight duties

 

Are you vibrant with?

  • Related customer service experience 
  • Fabulous communication and interpersonal skills
  • Tech-savvy, good with details
  • Able to work cheerfully under pressure, juggle deadlines and priorities

 

Do you have memorable qualities, such as?

  • Devoted to the well-being of your guests and colleagues 
  • Genuine, natural, honest
  • Reliable, thoughtful, detailed
  • Friendly, caring, seamless, intuitive

 

“Cordis” means HEART in Latin.  We look after our colleagues with HEART:

  • Open culture: You like to express yourself, we like to listen
  • Agile career opportunities
  • Global growth opportunities with 35+ new hotel openings in pipeline
  • Free duty meals
  • Free staff accommodation in overseas hotels
  • Life, medical/dental, hospitalisation insurance, and more

 

更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
  • 物業管理 · 保安服務 - 客戶服務員、禮賓服務
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
工作地點
  • 旺角
僱用形式
  • 全職
  • 長期
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
待遇
  • 五天工作週
  • 牙科計劃
  • 彈性花紅
  • 員工免費膳食
  • 膳食津貼
  • 醫療計劃
  • 交通津貼

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