Senior / Guest Service Agent (Front Office)

Hilton Garden Inn Hong Kong Mongkok

100 Years of Hospitality!

百年禮遇!

Responsibilities

  • Be an ambassador of HGI Brighthearted Services to deliver full set front desk service to hotel guests;
  • Ensure room guests to have prompt and courteous check in and check out services;
  • Actively promote hotel service and facilities to maximize guest satisfaction and hotel revenue;
  • Handles and record guests’ luggage in a safe and secure manner;
  • Provide quality services and handle guests’ inquiries;
  • Promote Hilton Honors Membership Program to guest

Requirements

  • Diploma holder in Hospitality Management, Tourism or relevant disciplines;
  • Detail-minded, service oriented with good communication skill;
  • Proficiency in written and spoken English and Chinese. Knowledge of Putonghua would be an advantage;
  • Knowledge with hotel property management system would be a plus;
  • Fresh graduates who are excited to develop in hospitality industry will also be considered;
  • Candidate with experience will be considered as Senior Guest Service Agent.
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
  • 物業管理 · 保安服務 - 客戶服務員、禮賓服務
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
工作地點
  • 旺角
僱用形式
  • 全職
  • 長期
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
  • 中五至中七或DSE
待遇
  • 生日假
  • 恩恤假
  • 牙科計劃
  • 彈性花紅
  • 教育津貼
  • 額外產假
  • 員工免費膳食
  • 保險計劃
  • 婚假
  • 膳食津貼
  • 醫療計劃
  • 交通津貼

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