Customer Service Team Leader

Benevolence Hall Limited

Job Description

  • Supervise a team to perform the operations to provide professional services in all services channels
  • Provide guidance and support to facilitate team members in service delivery
  • Deploy resources appropriately to meet service targets
  • Handle and resolve complaints and complex enquiries effectively
  • Make suggestion for any improvement in daily process
  • Maintain good customer relationship and ensure customer satisfaction
  • Undertake ad-hoc tasks as assigned by Area Manager or Shop Manager


Job Requirement

  • Higher diploma or above
  • 5 years' relevant working experience in customer service with minimum 3 years in supervisory/team leader role
  • Open minded with strong interpersonal and and leadership skill
  • Detail-oriented with good organization and analytical skills
  • Proactive and able to work under pressure
  • Less experience will be considered as Senior Customer Service Executive


We offer attractive compensation package plus career opportunities to the right candidates. Please send your detailed resume, with latest and expected salary to our Human Resources Department by clicking 立即申請.

All data collected will be used for recruitment purpose only.

薪酬 18,000 - 20,000 / 月薪
  • 美容及健身服務 - 接待 · 客戶服務員
  • 銅鑼灣
  • 全職
  • 53673777
  • Ms. Cheung
  • 中五以下


顧客服務員 (髮型屋) 全職

PS Group

見習美容師 (五天工作,包薪一年)

BK Medical Group Limited

美容顧問 / 高級美容顧問

FANCL (Fantastic Natural Cosmetics Limited)

Bioderma/Neostrata (MD Skin) - 專櫃美容助理

MDSkin Solutions

【gratus - Neo Derm】- Gratus 初級美容師

Neo Derm (HK) Limited

【gratus - Neo Derm】- 美容顧問

Neo Derm (HK) Limited