Customer Service Team Leader

Benevolence Hall Limited

Job Description

  • Supervise a team to perform the operations to provide professional services in all services channels
  • Provide guidance and support to facilitate team members in service delivery
  • Deploy resources appropriately to meet service targets
  • Handle and resolve complaints and complex enquiries effectively
  • Make suggestion for any improvement in daily process
  • Maintain good customer relationship and ensure customer satisfaction
  • Undertake ad-hoc tasks as assigned by Area Manager or Shop Manager

 

Job Requirement

  • Higher diploma or above
  • 5 years' relevant working experience in customer service with minimum 3 years in supervisory/team leader role
  • Open minded with strong interpersonal and and leadership skill
  • Detail-oriented with good organization and analytical skills
  • Proactive and able to work under pressure
  • Less experience will be considered as Senior Customer Service Executive

 

We offer attractive compensation package plus career opportunities to the right candidates. Please send your detailed resume, with latest and expected salary to our Human Resources Department by clicking 立即申請.

All data collected will be used for recruitment purpose only.

更多工作資料
薪酬 18,000 - 20,000 / 月薪
工種
  • 美容及健身服務 - 接待 · 客戶服務員
工作地點
  • 銅鑼灣
僱用形式
  • 全職
電話
  • 53673777
聯絡人
  • Ms. Cheung
教育程度
  • 中五以下

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