Guest Relations & Club Floor Officer

Hotel ICON

Are you ready to stand out among the next-generation of hospitality leaders? We are looking for Guest Relations & Club Floor Officer at Front Office Department:

Job Responsibilities:

  • Greet all arriving and departing guests in a courteous manner and check them in and out efficiently according to established procedures
  • Welcome and assist guest with special emphasis on VIPs/Club Floor and repeat guests and ensure that they receive personalized treatment and services, channel feedback to relevant departments
  • Provide courteous and efficient service and comply with, if possible, every guest request.

Job Qualifications:

  • Experience in hotel Front Desk, Guest Relations or Club Floor operation in an upscale, deluxe hotel is preferred but not essential.
  • Certificate in hotel management or related disciplines preferred
  • Excellent command in English, Cantonese, Putonghua and any other language would be an asset.
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
  • 物業管理 · 保安服務 - 客戶服務員、禮賓服務
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
工作地點
  • 尖沙咀東
僱用形式
  • 全職
  • 長期
待遇
  • 五天工作週
  • 生日假
  • 恩恤假
  • 牙科計劃
  • 彈性花紅
  • 教育津貼
  • 額外產假
  • 額外侍產假
  • 員工免費膳食
  • 保險計劃
  • 婚假
  • 醫療計劃

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