Senior / At Your Service Agent (Call Centre)

Courtyard by Marriott Hong Kong Sha Tin

It’s a powerful feeling, to belong. It’s finishing each other’s thoughts. Laughing at the same jokes. It’s that moment you feel truly and completely yourself. It’s working with people who treat you like family. At Marriott International we know that when you feel at home, you’ll make our guests feel at home. If this sounds like the place for you, join us. With more than 7,400 properties in more than 135 countries, Marriott International offers more opportunities than ever before.

Job Responsibilities 

  • Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction

Requirements

  • Hotel school graduate with Higher Diploma or above is preferable
  • 1 year or above related experience and solid F&B knowledge are advantages
  • Good telephone manner with excellent customer service skills
  • Proficiency in written and spoken English & Cantonese and fluent in Mandarin speaking
  • Shift duty (including occasional overnight shift) is required
  • Candidates with more experience will be considered as Senior At Your Service Agent 
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
  • 物業管理 · 保安服務 - 客戶服務員、禮賓服務
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
工作地點
  • 沙田
僱用形式
  • 全職
  • 長期
教育程度
  • 副學士或高級文憑
待遇
  • 五天工作週
  • 牙科計劃
  • 彈性花紅
  • 保險計劃
  • 醫療計劃

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